At Beyond Expectation LLC, we take the confidentiality and security of your personal health information seriously. As a licensed mental health provider, we comply with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

This page outlines our privacy and compliance standards, the rights you have as a patient, and the systems we use to protect your information.

 

Notice of Privacy Practices

We provide all patients with a Notice of Privacy Practices at the time of intake. This notice explains:
 

• How we may use and disclose your protected health information (PHI)
   

• Your rights regarding your health records
   

• Our responsibilities under HIPAA
   

You may request a copy of this notice at any time by contacting our office. It is also available in person at your initial visit.

 

Mental Health Privacy Protections

Certain mental health records are subject to heightened protection under HIPAA. This includes:
 

• Psychotherapy Notes: These are clinical reflections maintained separately from your medical record. They are never shared without your explicit written authorization, except as required by law.
   

• Minors and Mental Health: We follow all Nevada state regulations concerning the confidentiality of minors’ mental health records. In certain cases, minors may have the right to consent to treatment and restrict access to their health information.
   

 

Your Rights Under HIPAA

As a patient, you have the legal right to:
 

• Inspect and obtain a copy of your health records
   

• Request amendments to inaccurate or incomplete records
   

• Request restrictions on certain uses or disclosures of your information
   

• Request confidential communications
   

• Receive a list of certain disclosures made outside of treatment, payment, or operations
   

• File a complaint if you believe your privacy rights have been violated
   

We will never retaliate against any patient who exercises these rights.

 

Secure Communication & Information Handling

We use HIPAA-compliant tools and systems for:
 

• Patient intake and documentation
   

• Appointment scheduling and reminders
   

• Encrypted email and messaging
   

• Telehealth and remote sessions
   

• Billing, claims, and insurance coordination
   

Please avoid submitting clinical or sensitive information through general contact forms or unsecured email. All PHI must be submitted through secure channels, which we will provide as needed.

 

Third-Party Compliance

We partner with trusted vendors for certain operational and technical services. Each of these vendors has signed a Business Associate Agreement (BAA), which contractually obligates them to protect your health information according to HIPAA standards.
 

These partners include, but are not limited to:
 

• Electronic health record systems
   

• Practice management software
   

• Encrypted messaging and telehealth tools
   

• Payment processing platforms
   

 

Website Privacy Disclaimer

Our website is encrypted with SSL (https://), which protects data in transit. However, we do not collect or store any personal health information through our website. For all clinical matters, scheduling, or documentation, please contact us directly or use the secure platforms designated by our staff.

 

Contact Us

If you have any questions about your privacy rights, our compliance protocols, or how your information is handled, please contact:
 

Beyond Expectation LLC
Phone: (702) 779-3956
Fax: (702) 779-3957
Email: contact@BExpectation.org
 

We are committed to protecting your privacy and ensuring that your care is handled with the highest standards of confidentiality and security.