Specialties: Medical Assisting, Patient Care Coordination, Clinical & Administrative Support, Bilingual – English/Spanish

Kensy Herrera is an experienced medical assistant and administrative professional with a strong background in both front‑ and back‑office healthcare operations. She is recognized for her excellent patient relations skills, deep understanding of clinical procedures, and commitment to maintaining the highest standards of care and confidentiality.

Her healthcare experience includes working in a busy specialty medical practice, where she managed patient check‑in and check‑out, scheduled appointments, and maintained accurate medical records. She is skilled in taking vital signs, preparing patients for examinations, assisting with diagnostic procedures, processing laboratory specimens, and providing patient education on medications and treatment plans. Kensy also has extensive experience with insurance verification, pre‑authorizations, and electronic health record systems.

In addition to her clinical expertise, Kensy has a strong background in customer service and leadership, having previously worked in supervisory retail and sales roles. She is known for her ability to anticipate needs, solve problems efficiently, and support smooth daily operations in fast‑paced environments.

Kensy holds a Medical Assistant Diploma and certifications in CPR, BLS, and Nevada Department of Health requirements. She is fluent in both English and Spanish and is committed to delivering compassionate, high‑quality support to both patients and healthcare providers. At Beyond Expectation Psychological Services, she applies her blend of clinical skills and administrative expertise to ensure a seamless, positive experience for every client.